Rapid implementation significantly reduces both time and cost.

Cottingham

Cindy Kan

CFO of Cottingham Ltd.

Acumatica is a well-established and affordable cloud ERP solution, backed by a highly skilled team of consultants providing end-to-end professional services.

Modules

Key Metrics

Background

Following its 2012 merger, Cottingham opted for a cloud-based ERP system to streamline enterprise management and operations, ultimately selecting Acumatica for its robust functionality and cost efficiency.

Founded in 1992, Cottingham has long been established in the Taiwan market, managing 80% of beer and spirits brands, while also providing extended services in the Chinese market. In 2012, the company acquired the Danish beer brand Carlsberg and rebranded as Cottingham Ltd. Previously, Cottingham relied on on-premise ERP systems such as Sage ERP Accpac and SAP Business One. However, the company recognized the need for a modern ERP solution, particularly one based on a cloud platform to support operations and system maintenance.

YJ Jiang of Lumina Tech, Acumatica’s partner, noted, “At that time, Cottingham chose to expand its business on Apple’s operating system rather than Microsoft Windows, which led them to seek a cloud ERP that didn’t require any Windows servers.” Another decisive factor in selecting Acumatica was that cloud services significantly reduced the need for hardware and the associated maintenance workforce. Cottingham ultimately decided to outsource its IT, and the consulting and support services provided by Lumina Tech proved to be the ideal choice.

Solution

CFO Cindy Kan emphasized that Cottingham’s top priority was “a cloud system accessible anytime, anywhere through Mac Safari.” Acumatica’s full-featured mobile platform, which supports a wide range of mobile users, ultimately secured Cottingham’s choice. Cost factors—including implementation, ongoing operations, and support services—were also critical considerations. Lumina Tech’s team of skilled consultants delivered an exceptional customer experience, enabling Cottingham to maximize the benefits of Acumatica across both financial management and supply chain operations.

Highlight

Kan emphasized three key attributes of Acumatica that Cottingham highly values. First, the system enables users to “access it from anywhere, on any device.” She highlighted that Acumatica’s features are always current, offering “the latest version rather than outdated or deprecated functionalities.” The company also values Acumatica’s “powerful real-time analytics capabilities.” Adopting Acumatica Cloud ERP has additionally delivered substantial cost savings: “The subscription-based cloud model not only minimizes hardware installation and maintenance expenses but also avoids a large upfront capital investment.”

Furthermore, Cottingham’s accounting and logistics teams found Acumatica highly intuitive and easy to operate. Kan noted, “It provides seamless integration with MS Excel, making data uploads and downloads possible in just a few simple steps.” She also commended their consulting partner: “Lumina Tech supported us in migrating historical data to the new system, including all critical records and opening balances. Since then, they have provided implementation services, system training, and ongoing support, allowing Cottingham to fully harness Acumatica’s robust capabilities and IT potential.”

Cottingham is also enthusiastic about mobile access to Acumatica: “We really appreciate the app version and are exploring enabling our sales team to place orders directly through it,” Kan said. Looking forward, Cottingham Ltd. intends to expand additional internal operations onto Acumatica. She added, “Once the government allows online alcohol sales for retailers, we plan to roll out a business strategy that integrates Acumatica with e-commerce.”